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Support and Service

Contacting IQChinese

You may contact IQChinese via email by filling out the form below. Please choose one of the categories listed and include a description of your problem under the "Question" section. Additionally, you may contact IQChinese by telephone. If you cannot call us during our normal office hours, you are welcome to leave a voice message and we will return your call as soon as possible.

Phone: (1) Outside North America: +886-2-8692-5745 (2) Within North American: +1-949-596-4065
Working Hours: 9:30-18:30 CST (UTC+8)
wwwwwwwwwwwwwwwwwwwwwww Email: iqservice@iqchinese.com

Wait! Before you call or send us an email, be sure to check out our FAQs to see if your question has already been answered!

Windows 2000/ XP/ 2003/ Vista/ 7 Windows 8
Mac 10.6 OS or below Mac 10.7/ 10.8
Go Courseware (Pinyin/ Go100-Go800)
Software Tools (Run/ Quiz/ Reader)
Textbook/ Workbook
iOS Apps
School Tutor Individual Learner
*means mandatory